Privacy Policy

MakersPage ("we," "us," or "our") is a digital marketplace and community platform operated from Pennsylvania, United States. We can be reached at support@makerspage.com.

This Privacy Policy applies to all users of makerspage.com, including visitors, registered users (Fans), and sellers (Makers).

We only collect information that is necessary to operate the platform. Here is exactly what we collect and why:

2.1 Information You Provide Directly

• Account information: Your name, email address, username, and password when you register.
• Profile information: Your bio, profile photo, cover image, location, and social media links if you choose to add them.
• Product information: Product titles, descriptions, prices, and files you upload as a Maker.
• Payment information: Your Stripe or PayPal account credentials if you are a Maker. We do not store your full payment details — these are handled directly by Stripe and PayPal.
• Communications: Messages you send to other users through our messaging system, and emails you send to our support team.
• Posts and content: Updates, posts, and other content you publish on the platform.

2.2 Information Collected Automatically

• Session data: We use server-side sessions to keep you logged in while you use the platform. This is stored on our server and associated with your account.
• Server logs: Our hosting provider may automatically collect standard server log information including IP addresses, browser type, and pages visited. We use this only for security and debugging purposes.

What we do NOT collect: We do not use third-party analytics tools, advertising pixels, tracking cookies, or any behavioral tracking technology. We do not collect data to sell to advertisers or data brokers.

We use the information we collect only to operate and improve MakersPage:

• To create and manage your account
• To enable you to buy and sell digital products
• To process and record transactions (via Stripe and PayPal)
• To send transactional emails — including purchase confirmations, download links, password resets, and message notifications — via Resend
• To display your public profile, posts, and products to other users
• To enable communication between users via our messaging system
• To respond to your support requests
• To maintain platform security and prevent fraud
• To comply with legal obligations

We do not use your information for advertising, marketing profiling, or any purpose not described above.

Makers (sellers) on MakersPage may operate their own email subscriber lists. When you subscribe to a Maker's email list — either through their profile page opt-in form or by opting in at checkout — the following applies:

• Your name and email address are collected and stored on our platform on behalf of that Maker.
• The Maker may export and use your email address to contact you with updates, promotions, and new product announcements.
• You can unsubscribe from a Maker's list at any time by contacting them directly or emailing support@makerspage.com.
• MakersPage acts as a data processor for Maker email lists; the Maker is the data controller for their own subscriber list.
• We do not share subscriber lists between Makers or use them for our own marketing.

We do not sell your personal information. We share information only in the following limited circumstances:

4.1 With Other Users (Public Information)
Information you choose to make public — including your display name, username, profile photo, bio, location, posts, and product listings — is visible to all visitors of MakersPage. Your email address is never displayed publicly.

4.2 With Payment Processors
When you make or receive a payment, relevant transaction details are shared with Stripe or PayPal to process the payment. These processors have their own privacy policies and we encourage you to review them.

4.3 With Email Service Provider
We use Resend to send transactional emails. Your email address and the content of transactional emails are processed by Resend solely for delivery purposes.

4.4 For Legal Reasons
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.5 Business Transfers
If MakersPage is acquired, merged, or its assets transferred, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5.1 Where Your Data Is Stored
Your data is stored on servers located in the United States. By using MakersPage, you consent to your data being stored and processed in the United States.

5.2 Security Measures
We take reasonable technical and organizational measures to protect your information, including:

• HTTPS encryption for all data in transit
• Hashed and salted password storage (we never store plain-text passwords)
• Restricted access to personal data within our systems
• Blocking of PHP execution in file upload directories

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5.3 Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

MakersPage uses only essential cookies necessary to operate the platform. Specifically:

• Session cookie: Keeps you logged in while you use the platform. This cookie is deleted when you log out or close your browser.
• Cart cookie: Remembers items in your shopping cart using a session identifier.

We do not use advertising cookies, analytics cookies, or any third-party tracking cookies. You can disable cookies in your browser settings, but doing so will prevent you from logging in or using core platform features.

You have the following rights regarding your personal information:

• Access: You can view your personal information at any time in your account settings.
• Correction: You can update or correct your information at any time in your account settings.
• Deletion: You can request deletion of your account and personal data by emailing support@makerspage.com. We will process your request within 30 days.
• Data portability: You can request a copy of the personal data we hold about you by emailing support@makerspage.com.
• Withdraw consent: Where we process data based on your consent, you may withdraw that consent at any time by contacting us.

To exercise any of these rights, contact us at support@makerspage.com. We will respond within 30 days.

MakersPage is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we may have information from a child under 18, please contact us at support@makerspage.com.

MakersPage may contain links to third-party websites, including Maker's external websites, social media profiles, and cloud storage services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before sharing any personal information with them.

If you are located in the United Kingdom or European Economic Area, you have additional rights under UK GDPR and EU GDPR respectively:

• Legal basis for processing: We process your personal data on the basis of contract performance (to provide you with the services you signed up for), legitimate interests (platform security and fraud prevention), and consent (where you have opted in to email lists or other optional features).
• Right of access: You can request a copy of all personal data we hold about you.
• Right to rectification: You can correct inaccurate personal data at any time via your account settings.
• Right to erasure: You can request deletion of your personal data (the 'right to be forgotten').
• Right to restrict processing: You can request that we limit how we use your data.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

International transfers: Your data is stored and processed in the United States. By using MakersPage, you consent to this transfer. We take steps to ensure appropriate safeguards are in place in accordance with UK GDPR and GDPR requirements.

To exercise any of these rights, contact us at support@makerspage.com. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local supervisory authority in the EU.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at support@makerspage.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we will notify you by email or by posting a prominent notice on the platform. Your continued use of MakersPage after changes take effect constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: